Product tour
Watch the front desk run itself.
From a parent's first text to a recovered booking — every step runs on the rules you set, and every one is written down.
How it works
A text comes in. Rally takes it from there.
The whole front-desk loop — from a parent's first message to a recovered booking — runs on the rules you set, with every step written down.
Step 1
A parent texts
A message lands on one number — your club's own. Rally reads it and knows the family.
Step 2
Rally books it
The right class, the open court, the payment — booked and rostered without leaving the thread.
Step 3
It fills the gaps
A cancellation opens a seat; the waitlist gets offered it before it goes cold.
Step 4
It follows up
No-shows, reminders, lapsed payments, win-backs — chased on time, in your voice.
Step 5
You see the proof
Every move Rally makes is logged with the record it acted on — money and minors always on your tap.
Meet Rally
It runs the desk — and shows its work.
Rally isn't a chatbot bolted on the side. It's an automation platform that takes over the operational load — booking, filling, following up, recovering revenue — and proves every move before it makes it. You set the rules once; Rally runs within them.
The Automation Console — watch the agents work. Every move Rally makes carries the record it acted on and the proof it happened.
Autonomy, your call
Start with Rally suggesting; dial it up to running on its own as you trust it. Money and anything involving a kid always stay on your tap.
- Every club starts here
Step 1
Suggest
Rally flags what needs doing and recommends the move.
Step 2
Draft
Rally writes the reply, booking, or win-back — you approve with one tap.
Step 3
Auto
Rally runs the move on its own, within your rules — and logs every one with its proof.
Your data, from day one
You're not starting from zero.
Bring your members, juniors, schedules, balances, and payment history in from CourtReserve, PlayByPoint, or a spreadsheet — validated, with a parallel run before you switch. Rally is useful on day one because it starts with your history, then gets sharper as it learns your club.
Import
Members, juniors, schedules, balances, payment history.
Validate
Checked and reconciled before anything goes live.
Parallel run
Run alongside your current system until you're ready to switch.
Trust & safety
Built for kids' safety, not bolted on.
RacquetIQ is made for clubs with juniors, so child safety is in the foundation: no unmonitored coach-to-minor messages, guardian visibility by default, verifiable parental consent, and data handling built to COPPA. The guardrails that let you hand Rally the keys are the same ones that keep families safe.
No unmonitored coach↔minor messages
There is no private channel between a coach and a minor.
Guardian-visible by default
Parents see the sessions and the messages that involve their kid.
Consent-gated, COPPA-aligned
Designed for verifiable parental consent and age-aware onboarding, with export and delete built in.
Some policies and youth-safety controls are still being finalized and verified before launch; where something isn't final yet, we say so rather than pretend.
Hand over the front desk.
See Rally run your week — bookings, fills, follow-ups, recovery — on your rules, with its work shown.