The Operating System for Racquet Sports Coaching
Rally runs your front desk.You coach.
Rally books the lessons, fills the empty courts, chases the no-shows, and answers the parents — on the rules you set. The front desk runs itself, so your evenings go back to the court.
- Rally runs your front desk — on your rules
- Money & minors stay on your tap
- Built at Laguna Beach Tennis Academy
Built for clubs — and proven at a working one: Laguna Beach Tennis Academy.
The only proof on this page is a real one. When more clubs go live, they replace this line — not a wall of invented logos.
The problem
You didn't get into coaching to run a front desk.
The texts pile up. Courts sit half full. Parents no-show and forget to pay. The reminders, the waitlists, the win-backs — they eat the evening you meant to spend on the court. Every hour on admin is an hour you're not coaching.
A parent texts to book — three days later, still no reply.
A class runs at half capacity while a waitlist sits untouched.
A payment lapses and nobody notices until the season's half over.
Meet Rally
It runs the desk — and shows its work.
Rally isn't a chatbot bolted on the side. It's an automation platform that takes over the operational load — booking, filling, following up, recovering revenue — and proves every move before it makes it. You set the rules once; Rally runs within them.
The Automation Console — watch the agents work. Every move Rally makes carries the record it acted on and the proof it happened.
Autonomy, your call
Start with Rally suggesting; dial it up to running on its own as you trust it. Money and anything involving a kid always stay on your tap.
- Every club starts here
Step 1
Suggest
Rally flags what needs doing and recommends the move.
Step 2
Draft
Rally writes the reply, booking, or win-back — you approve with one tap.
Step 3
Auto
Rally runs the move on its own, within your rules — and logs every one with its proof.
How it works
A text comes in. Rally takes it from there.
The whole front-desk loop — from a parent's first message to a recovered booking — runs on the rules you set, with every step written down.
Step 1
A parent texts
A message lands on one number — your club's own. Rally reads it and knows the family.
Step 2
Rally books it
The right class, the open court, the payment — booked and rostered without leaving the thread.
Step 3
It fills the gaps
A cancellation opens a seat; the waitlist gets offered it before it goes cold.
Step 4
It follows up
No-shows, reminders, lapsed payments, win-backs — chased on time, in your voice.
Step 5
You see the proof
Every move Rally makes is logged with the record it acted on — money and minors always on your tap.
The booking spine
Book from a text. In three taps.
A parent's message becomes a booked, paid, rostered class without you leaving the thread. Cancellations turn into filled seats automatically. Parents self-serve in four taps — even the drop-in who just wants to know “can I show up today?”
Book from the thread
Reply and book in one place; it lands on the schedule and the family record.
Fill the empty court
A cancellation opens a seat; the waitlist gets offered it before it goes cold.
Self-serve for parents
Real-time availability, book-first, account-after. Fewer lost sign-ups.
For the whole club
One club. Every pro. One source of truth.
A club runs many pros under one roof — RacquetIQ organizes them. One club account, unlimited pro profiles; every pro's players, sessions, and revenue roll up to the club. A pro sees their own book; the owner sees the whole club.
Unlimited pros, never per-seat
Add a coach without adding a bill. A pro is a role, not a paid seat.
Your data rolls up to the club
Every pro's book feeds one source of truth. The club owns it; each pro sees their own.
Your class model, your rules
Privates, clinics, red/orange/green ball, camps, drop-ins — you define your programs and policies. RacquetIQ adapts to your club, not a borrowed template.
Your data, from day one
You're not starting from zero.
Bring your members, juniors, schedules, balances, and payment history in from CourtReserve, PlayByPoint, or a spreadsheet — validated, with a parallel run before you switch. Rally is useful on day one because it starts with your history, then gets sharper as it learns your club.
Import
Members, juniors, schedules, balances, payment history.
Validate
Checked and reconciled before anything goes live.
Parallel run
Run alongside your current system until you're ready to switch.
The platform
One system for the whole club.
Scheduling & booking
The week at a glance, coach load, fill meters, conflicts caught before they happen.
Payments & wallet
Reserve, charge, credit, refund — the money loop closes itself, reconciled.
Parent comms
Every text, booking, and reminder in one inbox; Rally drafts the reply in your voice.
AI lesson planning & practice
Build a session from a real drill library; assign it; track progress.
Player growth
A guardrailed progress world for juniors that keeps them coming back.
Owner view
Revenue truth, retention, what Rally recovered — measured, not guessed.
For parents
See your kid's tennis — without chasing anyone.
One thread with the club, not five. Book in a few taps, get the reminders, and watch your child's game take shape. Every message that involves your kid is visible to you by default — you're never on the outside of it.
One thread, not a phone tree
Book, reschedule, pay, and ask a question in one place. Rally answers fast, in the club's voice.
Watch them develop
Your child's sessions, coach notes, and progress in one view — so practice adds up to something you can see.
You're always in the loop
Guardian visibility by default: the sessions and messages involving your kid are open to you, never hidden.
For players
A game worth coming back to.
Juniors get a guardrailed progress world of their own — practices to run, a way to see their game improve, and small wins that add up. It's the part that keeps kids on the court between lessons, and it feeds back to the coach and the parent.
Practices you can actually run
Coaches assign real drills from a library; players work them and track what they did.
See your game improve
Progress you can watch over a season, not a number you forget — built to reward showing up.
Safe by design
Age-aware, guardian-visible, no private coach-to-player channel. A place parents are glad to hand over.
Trust & safety
Built for kids' safety, not bolted on.
RacquetIQ is made for clubs with juniors, so child safety is in the foundation: no unmonitored coach-to-minor messages, guardian visibility by default, verifiable parental consent, and data handling built to COPPA. The guardrails that let you hand Rally the keys are the same ones that keep families safe.
No unmonitored coach↔minor messages
There is no private channel between a coach and a minor.
Guardian-visible by default
Parents see the sessions and the messages that involve their kid.
Consent-gated, COPPA-aligned
Designed for verifiable parental consent and age-aware onboarding, with export and delete built in.
Some policies and youth-safety controls are still being finalized and verified before launch; where something isn't final yet, we say so rather than pretend.
Pricing
An investment that pays for the court time it gives you back.
One flat plan per location, with Rally's AI on Auto included at every tier. You pay for scale, never for the core — and never per task. Text messaging is included, and priced in flat blocks when you need more.
A part-time front desk runs about $1,900–2,500 a month and still misses calls. Rally answers all of them for a fraction.
Source: U.S. Bureau of Labor Statistics — receptionist wages, May 2024
Solo
The independent coach getting off spreadsheets.
$49/mo
billed monthly
- 1 pro
- Booking, payments, parent comms
- Rally AI on Auto
- 500 texts a month included
Club
The full front desk + Rally for a single club.
$399/mo
per location, billed monthly
- Unlimited pros + courts
- Rally on Auto + Automation Console
- 2,500 texts a month included
- Migration + parallel run
Growth
For a club that has outgrown one front desk's volume.
+$249/mo
a flat add-on to Club
- Everything in Club
- More scale, one flat add-on — never metered
- Text volume and rollout sized with you
Texts, priced flat
Every plan includes text messaging — 500 a month on Solo, 2,500 on Club. Need more? It's a flat $5 per 500 texts. You're never billed per task, per booking, or per conversation.
$5per 500 texts
Flat and predictable — never per-task.
Book a walkthrough and we'll size it to your club.
Flat pricing — no dark patterns, no per-task surprises. Money and minor actions always take your tap.
FAQ
Fair questions
Direct answers — including the ones still being decided.
Hand over the front desk.
See Rally run your week — bookings, fills, follow-ups, recovery — on your rules, with its work shown.